At Branchious, we aim to deliver your products in a timely and efficient manner. Please review our shipping policy below for information on how your order will be shipped.

Shipping Rates

We offer a Flat Shipping rate of £7.99 on all orders. Additionally, for orders over £70, we provide free shipping. These rates apply to all orders shipped within the United States and internationally.

Order Processing Time

All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that during high-volume periods, processing times may be longer, but we strive to keep any delays to a minimum.

Shipping Times

The estimated delivery time for standard shipping is:

  • Domestic (US): 3-5 business days
  • International: 7-14 business days

Please note that delivery times are estimates and are not guaranteed, as they depend on various factors such as the shipping carrier and destination.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the progress of your shipment.

Shipping Restrictions

We currently ship to most countries worldwide. However, certain locations may have specific restrictions or additional fees. If you are concerned about shipping to your location, please contact us at help@branchious.com for more information.

Undeliverable Packages

If a package is returned to us due to an incorrect address or failure to collect, we will contact you to arrange for a reshipment. Please be aware that additional shipping fees may apply.

Customs and Import Duties

For international orders, customs or import duties may be charged once the package reaches its destination country. These fees are the responsibility of the recipient, and Branchious does not control or calculate these charges. For more information, please contact your local customs office.

If you have any questions about our shipping policy or need further assistance, feel free to reach out to us at help@branchious.com.